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Usability test of a software application

This is an example on how a usability test is conducted and as the video clips shows are there both existing products and prototypes can be tested. In a usability test each user test the product individually and the main part of the test the user conducts realistic tasks.

The video shows a usability test of an interface to be used by nurses as part of a new national service for healthcare advice over the telephone. Nurses use this application to support and document conversations with patients.